Job summary

Phnom Penh
Bachelor Degree
Job type:
Full time
USD 2,000 - USD 3,000

Head of Agency

Job Description

Agency Recruitment

  • Design appropriate and competitive recruitment programs and events to facilitate the recruitment of sales specialist/insurance advisors (IAs),
  • Regularly review different recruitment programs to ensure suitability and effectiveness
  • Implement proper and effective selection criteria to hire high-quality insurance advisors
  • Ensure management reports are produced to regularly monitor the quality of new recruits and effectiveness of different recruitment programs,
  • Supervise the operations of the agency department and regular recruitment activities to facilitate insurance advisors recruitment (e.g. recruitment seminars and recruitment skills),
  • Supervise implementation of effective recruitment initiatives (e.g. incentive and recognition programs) to promote insurance advisors recruitment.
  • Promote a recruiting culture and habit amongst agency team/managers (if any)
  • Provide recruitment support to agency team.

Agency Training

  • Plan, develop, implement and provide training and development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops,
  • Evaluate instructor performance and the effectiveness of training programs, providing recommendations for improvement,
  • Analyze training needs of different target audience to effectively develop new training programs or modify and improve existing programs for better result
  • Confer with management and conduct surveys to identify training needs based on projected production processes, changes, and other factors
  • Develop and organize training manuals, multimedia visual aids, and other educational materials as required,
  • Supervise training team and manage the team performance to support business requirements.
  • Prepare, control and monitor training budget and cost review for department.

Agency Sales

  • Build, manage and supervise own sales team to deliver sales target of the company
  • Build new relationships and strengthen existing client relationships in order to cross sale activities
  • Oversee and organize sales team activities to ensure cohesiveness of team and productivity of team members
  • Develop and maintain a positive’s sales working environment for its team members
  • Perform other tasks as required from to time by line manager,

Job Requirement
  • Master Degree holder in Management, Marketing, Business Administration or related field is preferred
  • At last 5 years of working experiences with at least 2-3 years in supervisory and management level
  • Demonstrated experiences in human resources recruitment (preferably sales related position) and organizational development
  • Experiences in training or people development role for at least 5 years or more
  • Knowledge in selling process and insurance products will be an advantage but not a must
  • Good interpersonal skills and outgoing personality to reach different levels of people
  • Understanding of agency operations and its system in driving desired behaviors is a plus
  • Good team player; willing to accept challenges and work under high pressure
  • Energetic with initiatives and self-motivated
  • Ability to work with people - project management skills are essential
  • Good analytical and communication skills both in Khmer and English
  • A flexible and hardworking professional who thrives in a team oriented environment
  • Knowledge of labor laws 

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