Job summary

Phnom Penh
Master Degree
Job type:
Full time
USD 8,000 - USD 10,000

Retail General Manager

Job Description
  • Responsible and overseeing the entirely of all retail operation.
  • Set up and implement the retail business objective.
  • Plan, direct and coordinate various aspects of their operating areas.
  • Manages all areas of retail in accordance with Brands standard to achieve a friendly atmosphere of superior customer and product quality.
  • Ensure retail operations run smoothly and according to the Brands policy.
  • Together with Brand/ Store Manager, manages the retail activities and operation from end to end.
  • Create, review and implement retail business process and procedures.
  • Work with Brand Manager to plan Company activities and manage financial budgets and ensure that all matters related to finance and transactions are within General Manager Supervision.
  • Ensure all staff including new hires knows all components of the 100% satisfaction guarantee and trained to meet services standards.
  • Ensure that marketing and sales plans are appropriate for each sales period including special plans to maximize revenue during forecasted.
  • Monitoring the performance and achievements of all staff.
  • Meets or exceeds budgeted profit margin for retail.
  • Others duties as assigned by the Director.

Job Requirement
  • With a minimum of 15 years managerial experience
  • Excellent knowledge and experience in brand management, and thorough knowledge about marketing strategies
  • Highly responsible, effective, confident and capable
  • Able to develop business procedures
  • Have proficient leadership, organizational and supervisory skills
  • Be dependable and professional
  • Have superior training and presentation skills
  • Have first rate skills in understanding, creating and analyzing financial reports or budgets
  • Be able to produce high level of quality services to staff
  • Understand organizational culture
  • Be resourceful and self-confident

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